Privacy Policy

Effective Date: May 19, 2026

Last Updated: May 20, 2026

Your wellness journey begins with trust. At ZENYRA, we are committed to protecting your privacy while supporting a thoughtful, modern wellness experience.

At ZENYRA Wellness, we believe wellness begins with trust.

This Privacy Policy explains how ZENYRA Wellness LLC (“ZENYRA,” “we,” “our,” or “us”) collects, uses, stores, and protects information when you visit zenyrawellness.com (the “Website”), contact us, inquire about services, or engage with wellness-related experiences offered through our Website or affiliated ZENYRA centers.

We are committed to maintaining transparency and respecting your privacy while supporting a thoughtful, modern wellness experience.

By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. WHO WE ARE

This Website is operated by:

ZENYRA Wellness LLC
California, United States

Email: info@zenyrawellness.com
Website: zenyrawellness.com

ZENYRA is a wellness brand focused on supporting balance, comfort, and natural rhythm through wellness experiences, intelligent wellness technologies, and herbal wellness
approaches.

ZENYRA services are intended for general wellness and lifestyle support only and are not medical services.

2. INFORMATION WE COLLECT

We collect only limited information necessary to help support your interaction with our Website, respond to inquiries, and facilitate wellness-related communication.

The types of information we may collect include:

A. Information You Voluntarily Provide

You may choose to provide information when you:

  • Submit a contact form
  • Request information about wellness services
  • Ask questions about memberships or locations
  • Request booking assistance
  • Contact us regarding gift cards, center availability, or business inquiries

Information you may voluntarily provide includes:

  • Full name
  • Email address
  • Phone number
  • Preferred ZENYRA location
  • General wellness interests or service inquiries
  • Any information you choose to include in your message

You are never required to provide personal information simply to browse our Website.

B. Booking, Membership & Login Information

Certain features on our Website may direct you to third-party booking, membership, or account systems.

These may include:

  • Appointment scheduling
  • Membership registration
  • Digital membership access
  • Account login or profile management

When you click booking, membership, or login buttons, you may be redirected to a secure third-party platform operated independently from ZENYRA.

Information submitted through those platforms is subject to the respective provider’s:

Privacy Policy
Terms of Service
Data handling practices

ZENYRA does not control how independent third-party systems process or store your
information. We encourage users to review the privacy policies of any third-party platforms they choose to use.

C. General Website Usage Information

Like most websites, limited technical information may automatically be collected to help support performance, reliability, and security.

This may include:

  • Browser type
  • Device type
  • IP address
  • Website access time
  • General location information (non-precise)
  • Referring pages or navigation activity

This information is used only for operational, performance, and security purposes.

At this time, ZENYRA does not actively use advertising tracking technologies, behavioral profiling tools, or advanced targeted marketing systems on this Website.

3. HOW WE USE YOUR INFORMATION

We use collected information thoughtfully and only for legitimate business and wellness-related purposes.

Information may be used to:

Respond to Inquiries
To answer questions submitted through our Website, including:

  • Service questions
  • Membership questions
  • Center information requests
  • Gift card inquiries
  • Co-create or partnership inquiries

Support Appointment Coordination
To help connect users with scheduling information or guide them toward available
appointment systems.

Improve Website Experience
To understand how visitors interact with our Website and improve functionality, usability, and content clarity.

Customer Support
To respond to support requests and maintain communication related to user inquiries.

Business Operations
To maintain reasonable internal records, ensure operational continuity, and protect
Website security.

We do not sell personal information.
We also do not use your information to make automated decisions or profiling
determinations.

4. WELLNESS INFORMATION & NON-MEDICAL DISCLAIMER

ZENYRA is a modern wellness brand, not a medical provider.

Our wellness experiences are designed to support:

  • Relaxation
  • Comfort
  • Recovery support
  • Circulation support
  • Metabolic rhythm support
  • General wellness and balance

Our services, technologies, herbal approaches, and wellness experiences are intended to support a sense of well-being and natural rhythm.

However:

ZENYRA does not diagnose, treat, cure, or prevent any disease or medical condition.

Information submitted through our Website should not include sensitive medical
information, diagnoses, treatment records, or urgent health concerns.

If you have a medical condition or medical questions, please consult a licensed healthcare provider.

5. MEMBERSHIP & LOCATION-BASED SERVICES

ZENYRA may offer different forms of wellness memberships or center-based experiences.

These may include:

Digital Membership

Digital membership may provide access to:

  • General wellness updates
  • Appointment-related convenience
  • Select wellness information
  • Location-based experiences

Digital membership access may be managed through a third-party platform.

In-Store Memberships

Certain wellness memberships are location-specific and may be available only through participating ZENYRA centers.

In-store memberships:

  • May be purchased or managed through participating locations
  • May be subject to center-specific offerings
  • May not be transferable between locations unless expressly stated

Membership benefits, pricing, wellness experiences, availability, and promotions may vary by location.

Not all services or programs are available at every center.

6. GIFT CARDS, WELLNESS PACKAGES & PROMOTIONS

From time to time, ZENYRA or participating centers may offer:

These may include:

  • Wellness packages
  • Introductory experiences
  • Gift cards
  • Limited promotions

Availability, redemption terms, and eligibility may vary by participating location.

Refund requests for wellness packages, memberships, or gift cards are reviewed on a case-by-case basis, unless otherwise specified by the participating center.

Promotional offers may be modified, discontinued, or subject to availability.

7. CONTACT FORMS & COMMUNICATION

If you choose to contact us through our Website, we may use your information to:

  • Respond to your inquiry
  • Provide information about wellness experiences or center availability
  • Help answer membership-related questions
  • Assist with appointment-related guidance
  • Respond to business or partnership inquiries

At this time, ZENYRA does not operate recurring email marketing or SMS marketing campaigns through this Website.

Should we introduce such communication options in the future, users will be provided with appropriate opt-in and unsubscribe choices where required by law.

8. THIRD-PARTY SERVICES & LINKS

For convenience, our Website may include links to third-party websites, systems, or
platforms, including but not limited to:

  • Appointment booking systems
  • Membership management systems
  • Account login portals
  • Social media platforms
  • Location or map services

Once you leave zenyrawellness.com, your interaction becomes subject to the privacy policies and practices of the respective third party.

ZENYRA is not responsible for:

  • Third-party privacy practices
  • Data handling procedures
  • Security protocols
  • Website content outside our direct control

We encourage users to review applicable policies before submitting personal information through external platforms.

9. DATA SECURITY

ZENYRA takes reasonable administrative, technical, and organizational measures to help protect personal information submitted through our Website.

We strive to maintain safeguards designed to protect information from:

  • Unauthorized access
  • Misuse
  • Improper disclosure
  • Alteration or destruction

However, no method of online transmission or electronic storage can be guaranteed to be fully secure.

By using this Website, you acknowledge and accept that no system can guarantee absolute security.

10. HOW LONG WE KEEP INFORMATION

We retain information only for as long as reasonably necessary to:

  • Respond to inquiries
  • Support wellness-related communication
  • Maintain internal business operations
  • Comply with legal obligations
  • Resolve disputes when necessary

Information that is no longer reasonably necessary may be deleted, anonymized, or securely removed.

11. CALIFORNIA PRIVACY NOTICE

If you are a resident of California, you may have privacy rights under applicable California laws, including rights relating to access to or deletion of certain personal information.

Subject to applicable legal requirements, you may request to:

  • Access certain personal information maintain
  • Request deletion of eligible personal information
  • Ask questions regarding how your information is handled

To make a privacy-related request, please contact:
info@zenyrawellness.com

We will review and respond to requests as required by applicable law.

ZENYRA does not sell personal information.

12. CHILDREN’S PRIVACY

This Website is intended for individuals 13 years of age or older.

ZENYRA does not knowingly collect personal information from children under the age of 13.

If we learn that personal information has been submitted by a child under 13, we will take reasonable steps to remove such information.

Parents or guardians who believe a child has submitted information may contact us at: info@zenyrawellness.com

13. BUSINESS INQUIRIES & CO-CREATE OPPORTUNITIES

ZENYRA may provide information regarding wellness center opportunities, partnerships, or co-create inquiries.

Submission of an inquiry through our Website:

  • Does not constitute an offer or agreement
  • Does not guarantee eligibility or approval
  • Does not establish a business relationship

Additional review, documentation, and separate agreements may be required.

14. CHANGES TO THIS PRIVACY POLICY

As ZENYRA continues to grow, this Privacy Policy may be updated from time to time to reflect:

  • Website improvements
  • Operational updates
  • New services or technologies
  • Legal or regulatory changes

When updates are made, the revised version will be posted on this page with an updated “Last Updated” date.

Continued use of this Website following updates constitutes acceptance of the revised Privacy Policy.

15. CONTACT US

If you have questions regarding this Privacy Policy or how information is handled, please contact us:

ZENYRA Wellness LLC
California, United States

Email: info@zenyrawellness.com
Website: zenyrawellness.com